Call Us Today! 07 4151 2255

Email! support@aspiremedical.dcsandbox.in

Fee Structure

Standard Fee for Private Patients

Consultations Standard Consult Long Consult (>20 minutes)
Fees $76 $126
Medicare Rebate $38.20 $73.95

Discount fee under special circumstances is available on doctors discretion

Consultations Standard Consult Long Consult (>20 minutes)
Discount Fees $65 $99
Medicare Rebate $38.20 $73.95/td>

We BULK-BILL Concession Card holders, Health Care Cards holders and Children under 16. We BULK-BILL all care plans and health assessments.

Please ask us prior to your consultation if you are unsure of your eligibility to be bulk-billed.

*Please note – Items not covered under the Medical Billing Scheme, such as medicals or overseas travel vaccinations, cannot be bulk-billed at all. 

This practice accepts cash, cheque, MasterCard, Visa or EFTPOS. Our fees are below those recommended by the AMA. If you have any difficulty in paying our fees please discuss it with your doctor. Accounts are strictly 30 days.

Please ask reception for a full list of fees.
Medicare rebates apply to those who are eligible.

Reminder system

As part of our ongoing care, we provide a reminder and recall service to all patients. You may receive a reminder via SMS or letter. Please advise reception if you would like to opt out of this service.

Medical records and personal details

A health summary is provided after receiving signed authority, in the interest of ongoing patient health care.

There is a minimum administration transfer fee of $20.00 for your full medical records to be sent to another practice.

Please advise us if your personal details have changed. It is our policy to confirm personal details at each consultation to ensure we have your most recent details on file.

Test results

When the doctor receives your test results and considers that a review appointment is necessary, one of our receptionists will contact you within 7 working days to arrange an appointment time.

Receptionists do not have access to your results and are are not permitted to give out or interpret any results over the telephone. Doctors require that an appointment be made to discuss any results.

Management of your health and communication

Due to the sensitivity nature of personal health information, we cannot email patients regarding their health. Aspire Medical Centre adheres to the provisions under the Privacy Act, therefore it is our policy to maintain security of personal health information at all times. Access to sensitive information is only available to authorised personnel. Please ask one of our receptionists for a full copy of our privacy policy if required.

Patients have the right to access information contained in their medical records. Please ask reception for further details on how you can obtain this information if required.

We respect patient confidentiality.

Feedback and complaints

We welcome your feedback!

A feedback and suggestion box is located on the desk at reception. We regularly check this box in the interest of maintaining and improving our service. If you leave your personal details, our practice manager will respond directly to you.

Your complaints are taken seriously and can be made directly to your doctor, to a receptionist or to the practice manager. Otherwise you can fill in a complaint form, located at reception, or email your complaint to our practice manager at info@aspiremedical.com.au

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